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Our Commitment

Your privacy is paramount. We are dedicated to protecting your personal information with the utmost care and transparency.

This policy outlines how we collect, use, and safeguard your data.

Professional Services

Outpace Professional Services is a professional services firm headquartered in Dubai, United Arab Emirates, with offices in New York (USA), Halifax, Montreal, and Toronto (Canada).

We provide strategy, operations, technology, and advisory services to businesses across multiple jurisdictions.

Data controller contact: e.voss@theoutpace.com

2. What Data We Collect

We may collect the following categories of personal data:

  • Contact information: name, email address, phone number, company name, and job title — collected when you submit a contact or inquiry form.
  • Usage data: pages visited, time spent on site, referring URLs, browser type, device type, and IP address — collected automatically via analytics tools.
  • Marketing interaction data: whether you clicked an ad, visited our site after seeing a LinkedIn or Google campaign, or engaged with our content — collected via advertising and tracking pixels.
  • Communications data: the content of messages you send us via email or contact forms.

3. How We Use Your Data

We use your personal data for the following purposes:

Discover our solutions

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To be successful your content needs to be useful to your readers.

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  • Google Analytics & Google Tag Manager — We use Google Tag Manager to deploy and manage analytics and marketing scripts on our site, including Google Analytics, which tracks and reports website traffic. Data is processed by Google LLC. You can opt out via Google's opt-out tools at https://tools.google.com/dlpage/gaoptout
  • LinkedIn Insight Tag — We use LinkedIn's Insight Tag to track conversions, retarget website visitors, and gain insights about professional demographics. Data is processed by LinkedIn Corporation. You can opt out of LinkedIn's interest-based advertising at https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

We do not sell your personal data to third parties.

5. Legal Basis for Processing

Depending on your location and the nature of the data, we process personal data on one or more of the following legal bases:

Understanding Our Data Practices

We value your privacy and are committed to transparency in how we handle your data. This policy outlines the types of personal information we collect, the purposes for which we use it, and the measures we take to protect it.

We collect data to improve user experience, tailor our services, and ensure compliance with legal obligations. Our practices are guided by principles of necessity and consent.

We retain data only as long as necessary, with specific retention periods for different data types. For detailed information, please refer to our full privacy policy.

As an international firm, data may be processed in jurisdictions outside your country of residence, including the UAE, United States, and Canada. Where required, we rely on appropriate transfer mechanisms (such as standard contractual clauses) to ensure your data is adequately protected.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access — request a copy of the personal data we hold about you.
  • Correction — request that inaccurate or incomplete data be corrected.
  • Deletion — request erasure of your personal data, subject to our legal obligations.
  • Objection / Opt-out — object to the processing of your data for marketing or analytics purposes.
  • Portability — receive your data in a structured, machine-readable format (where applicable).

To exercise any of these rights, contact us at e.voss@theoutpace.com

9. Applicable Law & Jurisdiction

This Privacy Policy is governed by the laws applicable in the relevant jurisdiction. OPS operates under the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection and the DIFC Data Protection Law 2020 (for UAE-based processing), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), and is informed by GDPR principles where applicable to EU/EEA data subjects.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects when the most recent version was published. We encourage you to review this page periodically.

11. Contact

For any questions or concerns regarding this policy or your personal data, please contact:

Elias Voss, Chief of StaffOutpace Professional Services e.voss@theoutpace.com